SIP Trunking FAQ's

Is there a difference between SIP and VoIP?

VoIP means making or receiving phone calls over the internet. However, SIP is an application layer protocol that is used to establish, modify and terminate multimedia sessions such as VoIP calls.

Do I need to change my telephone numbers?


Is the change going to be expensive?

No, running a SIP trunk is up to 50% cheaper than running an ISDN.

Is there a limit to the amount of users I can have?

No, SIP is internet based. This means you only pay for what you need. 

Does SIP have quality assurance?


What if the SIP was to fail?

If the SIP fails, we have a resilience route which is basically an alternative way of getting phone calls into the business if the main internet line is down.

By the end of 2018 42% of firms will send 100% of their traffic using SIP



Moving office?

Number flexibility with SIP trunking offers a way to maintain your current number easily, even when moving out of the area. Saving you the cost of changing company print, websites, stationery and telling your customers whilst maintaining the perception that you still have a presence in the area you’ve moved from.

Need to improve your data connection?

As a company ask yourself one question;


What would happen if you can't connect to the internet?

Businesses rely on connectivity make sure yours is up to the job.

Protect Yourself from Toll Fraud


Hacking and abuse of business telephony is becoming as big as credit card fraud. With this type of abuse, the cost of the calls falls to your business.