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Calls may be recorded or monitored

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Call Recording & Reporting

Working in partnership with award winning communications management solutions,

for companies like yours.

RecordX - Call Recording and Evaluation

Oak’s call recording software is designed to make your business better all round at what it does.

  • Single & Multi-Site

  • FCA Compliant

  • Agent/Call Evaluation

  • VoIP & SIP

  • CRM/Database Integration

  • PCI DSS Compliant

Evolve - Call Recording and Evaluation

Evolve is the next generation call reporting and management solution for formal and informal contact centres.

  • Reduce Costs

  • Increase Sales

  • Retain Customers

  • Improve Performance

DisplayX - Wallboards

Manage your calls in real time with visual call wallboards providing you with a view of key factors affecting business performance. 

 

  • Design Your Panel Layout

  • Adjustable Panel Types 

  • Summary Statistics

  • Group Monitoring

  • Itemised Calls

  • Video Display

  • Measure Performance

For more information Get In Touch

ReportX - Call Logging and Reporting

ReportX is an advanced call reporting solution for businesses and call centres of any size. From standard call logging through to realtime call centre reporting together with intelligent wallboard display, Report meets and exceeds your reporting needs.

  • Work smarter

  • Detect Fraud

  • Improve Performance

  • Retain Customers

  • Increase Sales

  • Reduce Costs