Aonix Limited Service Desk
At the centre of Aonix Limited is our Service Desk, which provides a single point of contact for our customers. This ensures that all service requests are progressed in an appropriate, consistent and timely manner.
Our Service Desk is provided through a class-leading online solution, which provides the benefits of:
- Online logging and tracking of individual tickets, project tasks and knowledge
- Secure 24/7 access via the internet
- Contract and service management
- Asset and licence management
- Project planning and management
- Configuration management
- Opportunity management